Terms of Service

About Mayflower Construction

We're a design-build home remodeling company based in Vienna, Virginia, serving Northern Virginia and the surrounding areas. We specialize in kitchen renovations, bathroom remodels, full-home transformations, and other residential remodeling services.

Mayflower Construction Group
8466‑B Tyco Rd
Vienna, VA 22182

Phone: (703) 388‑9088
Email: info@mayflowerva.com

What Our Website Provides

Our website is designed to help you learn about our remodeling services, view our portfolio, schedule consultations, and get in touch with our team. The information on our website is for general reference and to help you understand what we offer.

Important note: The content on our website is informational and doesn't constitute a binding offer or contract. Every remodeling project is unique, so specific project details, pricing, timelines, and warranty terms will be outlined in a formal written agreement that both you and Mayflower Construction sign. Until we have a signed contract, there's no commitment on either side.

Scheduling Consultations and Appointments

You can schedule appointments with us through our website forms, by phone, or in person at our showroom. We offer several consultation types including phone calls, in-home visits, and showroom appointments to fit your preferences and project needs.

Sometimes we need to reschedule appointments due to circumstances beyond our control, such as severe weather, safety concerns, or team illness. We'll always notify you as soon as possible and work with you to find a new time that works.

Any cost estimates or budget ranges discussed during consultations are preliminary and non-binding until we provide you with a formal written proposal and you sign a contract. Remodeling projects involve many variables, so final pricing depends on your specific selections, project scope, and site conditions.

If you need to cancel or reschedule your appointment, please let us know as early as you can. You can use the contact information in your confirmation message or email us at info@mayflowerva.com.

How You Can Use Our Website

When using our website, we ask that you:

• Provide accurate contact information and project details so we can serve you properly
• Use the website only for lawful purposes related to exploring our services and scheduling consultations
• Not attempt to hack, disrupt, or interfere with our website's security or operation
• Respect the intellectual property rights and privacy of others

Basically, treat our website the way you'd want others to treat yours.

Communicating With You

When you provide your contact information through our website form, during a phone call, or in person, you're giving us permission to contact you about your remodeling project via text message, email, or phone. We'll use these methods to send you:

• Appointment confirmations and reminders
• Project updates and important information
• Responses to your questions
• Scheduling changes or time-sensitive notices

How often we contact you depends on where you are in the process. During active projects, you'll hear from us more frequently. Standard message and data rates from your mobile carrier may apply to text messages. You can opt out of text messages anytime by replying STOP, or use the unsubscribe link in emails. If you need help, reply HELP to any text.

You're never required to consent to communications via text or email to receive our services. You can always reach us by phone or through our website instead.

Third-Party Tools and Services

Our website uses several third-party platforms and services to provide you with a better experience, including:

• Appointment scheduling and booking systems
• Customer relationship management (CRM) tools
• Email and text messaging platforms
• Website analytics to understand site performance
• Payment processing for deposits and invoices
• Electronic signature and document tools
• YouTube for embedded video content

We also link to external websites and resources that might be helpful to you. When you click on these links or use third-party services, you're subject to their own terms of service and privacy policies. We're not responsible for the content, policies, or practices of third-party websites and services, so please review their terms before using them.

Ownership and Intellectual Property

The content on our website including text, images, photos, logos, designs, graphics, and videos is owned by Mayflower Construction or used with permission from the copyright holders. All of this content is protected by copyright, trademark, and other intellectual property laws.

You're welcome to view and print pages from our website for your personal, non-commercial use while you're considering our services. However, you can't copy, modify, distribute, reproduce, or create derivative works from our content without our written permission. If you'd like to use our content in a specific way, just ask us.

Project Photos and Testimonials

With your permission, we may photograph or video your remodeling project during construction and after completion. We use these materials for quality control, team training, and to showcase our work in our portfolio, website, and marketing materials.

You can decline photography or withdraw your permission at any time by letting us know. We'll respect your wishes and won't use photos of your project without your consent.

If you submit a testimonial, review, or feedback about your experience with us, you're giving us permission to share it on our website, social media, marketing materials, and other promotional content. We may include your first name and city (if you agree) along with your testimonial. If you later want us to remove your testimonial, just let us know and we'll take it down.

Disclaimers and Limitations

We work hard to keep our website running smoothly and provide accurate information, but like any website, things can occasionally go wrong. Our website and its content are provided "as is" and "as available."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We don't guarantee that our website will always be available, error-free, or completely secure, though we certainly try our best.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAYFLOWER CONSTRUCTION AND ITS OWNERS, OFFICERS, EMPLOYEES, AND TEAM MEMBERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE ARISING FROM YOUR USE OF OUR WEBSITE, EVEN IF WE'VE BEEN ADVISED THAT SUCH DAMAGES MIGHT OCCUR.

OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO YOUR USE OF THE WEBSITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

This limitation doesn't apply to personal injury or property damage directly caused by our intentional misconduct or gross negligence. Any claims related to the actual construction work on your project are governed by the terms of your signed remodeling contract, not these website Terms of Service.

Indemnification

You agree to indemnify, defend, and hold Mayflower Construction harmless from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) that arise from your misuse of our website or violation of these Terms of Service. Essentially, if your actions cause legal problems for us, you agree to cover those costs.

Governing Law and Where Disputes Are Resolved

These Terms of Service are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. If a legal dispute arises related to your use of our website, you agree that it will be resolved in the state or federal courts located in Fairfax County, Virginia.

This doesn't apply to disputes related to actual remodeling work performed under a signed contract, which would be handled according to the dispute resolution terms in that contract.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, business practices, or legal requirements. When we make changes, we'll update the "Effective" date at the top of this page and post the revised terms on our website.

The updated terms become effective as soon as they're posted. Your continued use of our website after changes are posted means you accept the new terms. We recommend checking this page periodically to stay informed, especially if it's been a while since your last visit.

Questions or Concerns?

If you have questions about these Terms of Service or anything else related to our website or services, we're here to help. Reach out anytime.

Mayflower Construction Group
8466‑B Tyco Rd
Vienna, VA 22182

Phone: (703) 388‑9088
Email: info@mayflowerva.com

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